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FAQ'S
Can I make changes or cancel my order?
Based on your order, we pack your mangoes. If you cancel or make changes after packing, it’s a great challenge to manage that particular order. We are not sure of getting the order immediately. Meanwhile mangoes may get damaged. Keeping all these in to consideration., we don’t accept changes or cancellations online. At the same time we don’t want to trouble our customers. So any changes or cancellations, we request you to please inform us via WhatsApp No 9030416416. We will accept your request based on the situations and based on the time your request we received after you placed an order.
Can I collect or pick up my order from anywhere ?
Yes, you can opt for store pick at the time of placing your order. You will be asked delivery options at the checkout time, choose store pick up→ then choose your nearest Stock Point and confirm your order. You can enjoy a special discount for self pick up.
What if mangoes are damaged after opening the box?
We pack the mangoes in a strong corrugated box to make sure safe shipping. Still if you found any damage to mangoes, please inform us with proper proof (like photos or videos). Based on the level of damage we will compensate accordingly.Please make sure you inform us on the same day when you open the box
How to place an order?
- Order Mangoes → Online www.vivekanandaagrofoods.com → choose your products → Place order
Order Mangoes → Online www.vivekanandaagrofoods.com → choose your products → Place order
Bulk/Corporate Orders → Send a Request→ WhatsApp 9030416416
Incase you face any difficulty placing order in website, you can WhatsApp Order – 9030416416
What are the payment options available?
You can make online payment through bank transfer/credit cards/debit cards.
If you choose Pay On Delivery – you can pay through Gpay/ PhonePe/Paytm #9030416416
What are the delivery charges?
As Mango boxes are of more weight and shipping becomes more expensive.Based on the delivery location,we charge minimal delivery fee.You can find charges during checkout page.
What is Naturally ripening and how can we assure mangoes are naturally ripened?
Click here for full details (https://vivekanandaagrofoods.com/ripening-instructions/)
Where do you deliver in Hyderabad?
We deliver most of the areas in Hyderabad.You can check the delivery availability by sharing your address & location to our whatsapp 9030416416
How do you deliver?
Our Mangoes are from East Godavari District,Andhra Pradesh. We take the orders and deliver r on a slot basis.
What is Bulk Order/Community Order? How does it work?
You can order as a group or in bulk so that you can enjoy good discounts. Minimum order should be of 150kgs and delivery should be at single location.
Please reach us @ 9030416416 for more details.
How do I know my mango is ripened fully and ready to consume?
There are three reasons you can identify whether mangoes are ready or not.
Look – most of the mangoes will turn yellow. A few remain green. Know More (https://vivekanandaagrofoods.com/ripening-instructions/)
Feel – You can feel soft when you press them
Aroma – You can feel a good mango flavour aroma when they are ripened.
What is a Combo Pack
We want customers to enjoy most of the varieties. So we pack multiple varieties in a single box which we call “Combo Pack” . We have following different combo packs
- 1. Regular Combo 5kg Box (Banginapally 2.5 Kgs + Cherulu Rasalu 2.5Kgs)
- 2. Andhra Combo 5kg Box (Mix of 4 varieties like Cheruku Rasalu+Suvarna Rekha/ Sindoora + Panchadara Kalasa+Paparao Gova, Each variety 1.25kg approximately.)
- 3. Panduri Combo 5Kg Box (Panduri Combo box contains – 2 Kgs of Panduri + 3Kgs of Cheruku Rasalu)
- 4. Jumbo Box 15Kg Box (Jumbo Box contains Banginapalli, Cheruku Rasalu,Panduri Mamidi,Suvarna Rekha & Paparao Gova each 3Kgs)
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What kind of pickle mangoes do you deliver?
We supply 4 varieties of pickle mangoes.
- Suvarna Rekha 1Kg – Rs.100/-
- Kothapalli Kobbari 1Kg – Rs.100/-
- Thothapuri 1Kg – Rs.100/-
- General Variety – 1Kg – Rs.100/-
Pickle Mangoes can be ordered only through WhatsApp 9030416416
Can you deliver out side Hyderabad?
We deliver through available options like courier services, postal services, or private bus transport, based on your location.
Why do you deliver Ready To Eat or Semi ripened Mangoes
There is a chance of damage/spoilage during delivery if we deliver ready to eat mangoes. So,we deliver semi-ripened mangoes(Not Ready To Eat) in box packing. We give ripening instructions on the box.
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